The Administrative Assistant II works in support of the business or College operations at the Central Services office, primarily in Morgridge Commons, the College’s community meeting space. This position coordinates and schedules daily operations of Morgridge Commons for internal and external customer groups. Duties are performed at a fully-operational level but with more complexity, using either established standard guidelines and/or procedural methods, or improvising solutions and alternatives. Working with internal and external customer groups requires high level customer service skills.
Education and experience sufficient for the rigors of the position such as a Bachelor’s Degree from an accredited institution and 1 year related work experience; or an Associate’s Degree or two-year college certificate, vocational school or technical program beyond high school, Business College or similar training efforts and 2 years related work experience, or High School Diploma/GED and 3 years administrative and/or project coordination related work experience or equivalent education and experience.
Special Skills or abilities related to position: knowledge of a variety of standard administrative and business methods and procedures; standard Microsoft Office software, and familiarity with other automated systems software such as office and project management, bookkeeping and computer skills, word processing, communication, organizational and customer service skills.
Ability to: read, write, speak, and understand English well; operate variety of office equipment; proficient in computer applications, including word processing, spreadsheets and electronic mail; multi-task; reason and analyze; meet deadlines; strong verbal, organizational, and interpersonal skills; provide great customer service to internal and external customer groups.
Applicants must demonstrate a commitment to working in a culturally competent environment and the ability to effectively work with students, employees, and community members having diverse backgrounds.
Bilingual (English/Spanish) or conversational language abilities preferred.